About Us / Privacy

Update Magazine is an advertorial-led publication that circulates 20,000 copies digitally. The aim of the publication is to promote good quality products and services from reliable and trustworthy companies that would be of interest and relevance to our readers. People that read our publication would include decision makers and individuals who have an interest in Community related issues.

Our readership takes in a broad spectrum and draws people interested in the following topics:

Health and Beauty, Natural Health and Wellbeing, Childcare, Healthcare, Nursing and Care, Education and Training, Fostering and Adoption, Weddings, Pet Care, Driving and Transport, Gardening, Farming, Forestry, Home Improvements, Retail, Days Out, What’s On, Holiday and Tourism, Overseas and UK Properties, Businesses, Charities and many other areas of interest relating to Community Issues.

If you would like to feature an advertorial or advertisement for your company in the publication, please contact us.

It has been brought to our attention that our customers are being targeted by an organisation allegedly accusing us of malpractice regarding circulation and distribution of our magazine. We would like to assure you that this is entirely unfounded and they are doing so for their own financial gain. If you are contacted, please inform us immediately. We are currently taking legal advice.

It has also been brought to our attention that a Mr Andrew Wright or a Mr Charles Thomson using the mobile phone numbers 07587 574382 or 07342 398334 has been contacting our customers claiming to be from a debt collecting agency acting on behalf of Community Update and that sizeable debts are owed. This is an entirely fraudulent claim which we have nothing to do with. If you are contacted by this gentleman, please inform us immediately.

*Approximate figure only

Terms and Conditions

Update Magazine is published by Community Update Limited which is an independent publisher and is not in any way connected with other media publishers. All advertising is taken in good faith, and we endeavour to ensure all content is published in good time and with the copy instructed. The arrival of good copy is the responsibility of you, the client, and any copy published for a client is entirely on the understanding that it is the client’s property to reproduce.

We only proof advertising on request in writing.

Cancellation must be put in writing and sent in a timely manner. The time will vary so consult with our sales representative for more details.

Update Magazine is circulated directly to 25,000 companies digitally per issue.

Standard payment terms are 30 days on receipt of invoice unless agreed otherwise.

If you are a member of TPS and we have contacted you in error, please do not respond to this correspondence unless you wish to advertise as detailed above.

We are GDPR compliant and will store your company data for invoicing purposes only. By confirming this agreement, you are accepting these terms. We will never share your data with a third party. Please see our privacy policy below.

Directors: TL Jacques, AP Laurent
Registered in England 7272408

Privacy Policy

Our contact details

Name: Community Update Limited
Address: First and Second Floors, 54a Poplar Road, Solihull B91 3AB
Phone Number: 0121 824 4742
Email: info@communityupdate.co.uk

The type of personal information we collect

We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name, address and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:
You have agreed to use our business services for marketing purposes.
We use the information that you have given us in order to send correspondence to you including invoices and proofs of insertions.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by calling 0121 824 4742.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest such as, we have agreed to provide you with marketing services on our website or publication to promote your business or services.

How we store your personal information

Your information is securely stored. We keep your address and contact information for invoicing purposes for 2 years. We will then dispose your information by manually deleting your information from our records.

Your data protection rights

Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at: info@communityupdate.co.uk or call 0121 824 4742 or write to Community Update Limited, First and Second Floors, 54a Poplar Road, Solihull B91 3AB if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Community Update Limited, First and Second Floors, 54a Poplar Road, Solihull B91 3AB. You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: www.ico.org.uk